PRIVACY POLICY/TOS
SMS Privacy Policy for Before & After Air Care – Air Duct Cleaning Services
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Effective Date: 5/12/2025
Last Updated: 5/12/2025
At Before & After Air Care, we respect your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect the information you provide when opting in to receive SMS communications from us.
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1. Information We Collect
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When you opt-in to receive SMS messages from us (e.g., via our website, online forms, or direct inquiries), we may collect:
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Your mobile phone number
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Your name (if provided)
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Your service location (if submitted)
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Details of your air duct cleaning inquiries or appointments
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2. Use of Information
We use your information for purposes such as:
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Sending appointment reminders and confirmations
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Providing updates on service arrival or completion
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Sending promotional offers and seasonal deals (only with your explicit consent)
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Responding to customer service inquiries
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3. Message Frequency
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Message frequency may vary depending on your interaction with us. Typical use includes appointment notifications, one-time follow-ups, and occasional promotional texts.
4. Opt-Out
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You can opt out of SMS communications at any time by replying “STOP” to any of our messages. You may also contact us at 224-993-3837 to request removal from our list.
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5. Data Sharing
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We do not sell or share your mobile number or personal information with third parties for marketing purposes. Your information may be shared only with trusted service providers who assist in delivering our SMS services and are bound by strict confidentiality agreements.
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6. Security
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We implement appropriate technical safeguards to secure your data against unauthorized access, misuse, or disclosure. This includes encryption and access controls.
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7. Compliance
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We comply with the Telephone Consumer Protection Act (TCPA) and other applicable federal and state laws. SMS communications are only sent to users who have explicitly opted in.
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8. Changes to This Policy
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We may update this policy occasionally. Changes will be posted on our website with an updated effective date. Continued use of our SMS services after changes indicates your acceptance of the new policy.
9. Contact Information
If you have any questions or concerns about this policy or your data, please contact us:
Before & After Air Care
224-993-3837
12172 S. Route 47, #196, Huntley, IL 60142
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​SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Before & After Air Care. This includes SMS messages for appointment scheduling, appointment reminders, post appointment follow ups, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at www.beforeandafteraircare.com/privacy-policy.
Text HELP to 224-993-3828 for help. Reply STOP to any message to opt out.